Lakeview Marina & Boat Storage

This place doesn't care for your business or it's customers!

Said they had a public boat ramp on their web page. Not. Update - Thanks for the response. I drove an hour and a half to catch the sunset with my wife for a surprise date on the water, only to arrive and find the gate with no access. I would even pay to launch at your location.

No longer open to the public. Website states public boat launch $15.00... Thanks for making me drive all around the lake when I should have been on the water.

Disappointed After Years Here – Poor Conditions Under New Ownership We've kept our boat at this facility for over five years. Things used to be decent, but ever since new ownership took over, the place has gone downhill fast. The bathrooms are filthy—there's rarely any soap, the water often doesn't run, and basic cleanliness is clearly not a priority. The dudes bathroom smells of dead fish 🤮For $360 a month, you'd expect at least functioning, sanitary facilities.Sadly, that’s not the case. The local gas stations have cleaner restrooms and soap than this place The roads around the storage units are in terrible shape. They haven't been graded or maintained in ages, and navigating in and out of the stalls is a real challenge. It feels like nothing is being done to care for the property or improve conditions for paying customers. The only reason we haven’t moved is because of the location—it's close to the lake, and that’s hard to give up. But overall, this place feels like a no-win situation. You're stuck between convenience and neglect. Very disappointing.

We belonged to their private boat launch club for use of their boat ramp on Lake Conroe. Because it was private, they use a gate to gain access to the property. Having used this gate for years(as we’ve been a customer for years), it was a strange day to enter the gate and have it close on our vehicle as we were entering the gate. Midway through the gate with a boat attached to us, we were unable to make any quick evasive action to get away from the gate closing, and it hit the rear quarter panel of our car leaving damage. As our vehicle/boat was halfway in the gate, with the gate not stopping, it is clear the photo eye was not connected/working and also the exit loop in the ground was not sensing correctly as our vehicle was over it. The gate continued to close on our car regardless. Upon telling the property manager about what happened, they were cold and refused to remedy the situation in any way. They even suggested that their gate had nothing wrong with it although it just literally closed on our car seconds before we notified them. Very disappointing that this business charges a premium to be a part of their membership, yet has absolutely NO customer service. Owned by a very large storage unit management company, I guess customer service and any care whatsoever gets lost between the local employees and the big office building located elsewhere.